Clark, Martire & Bartolomeo, Inc. Clark, Martire & Bartolomeo, Inc.
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Research Expertise || Customer Satisfaction

Custom Research
New Product Design and Testing
Segmentation and Prime Prospect Targeting
Qualitative Research
Corporate Communications
Customer Satisfaction
Customer Satisfaction

Enhance your image and organizational performance by linking your customer needs and expectations to operational and functional metrics.

Why do customers take their business to the competition?

CM&B can help you identify the reasons why customers take their business to the competitiončthe first step in preventing future defections. To know what types of customers are leaving, why they are leaving and how much their loss is costing can help focus your company on keeping its most valuable customers.